Job Details

** Guest Services Representative**

**Department of the Air Force**

**Location**

Few vacancies in the following location:

** Relocation expenses reimbursed**

No

** Telework eligible**

No

** Clarification from the agency**

Please see the "Who May Apply" section under the Qualifications section.

**Duties**

** Summary**

**About the position:**

This position will be assigned to the Sakakawea Inn on Minot AFB.

This is a Flexible (FLEX) position. A Flex (Intermittent) schedule does not have guaranteed hoursand you may work 0-40 hours per week as needed by the facility.

**Responsibilities**

Receives and confirms room reservations; registers and assigns rooms to guests; makes and issues room keys. Calculates and posts charges to patrons' accounts; accepts payment by cash or credit card, makes changes and issues guest receipts. Maintains and sells sundry items. May prepare daily cashier's report, daily activity report and/or consolidated daily activity report.

If interested in applying for this position you may preview the online application:

**Travel Required**

Not required

** Supervisory status**

No

** Promotion Potential**

None

**Requirements**

** Conditions of Employment**

+ This position requires the incumbent to complete a background investigation with favorable results. ** Qualifications**

**Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date,** 04/22/2021

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

**Qualifying Experience:**

Experience in general clerical or cashier work. Must have the ability to perform and resolve common arithmetic problems when receiving and making change for customers. Background in hotel hospitality is desired. Must meet state and legal age requirement for sale of alcoholic beverages.

**Education**

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position doe not allow for education substitution.

**Additional information**

+ Individual must fully meet qualification/eligibility/background requirements for this position

+ Male applicants born after December 31, 1959 must be registered for Selective Service

+ Direct deposit is required

+ Satisfactorily complete an employment verification (E-Verify) check

+ A probationary period may be required

+ Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD)

+ Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.

+ Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.

+ Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. ** How You Will Be Evaluated**

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

**Background checks and security clearance**

**Security clearance**

**Drug test required**

No

**Position sensitivity and risk**

**Trust determination process**

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and **MUST** be submitted with your application by the closing date of this job announcement:

+ Resume

Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement.

If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

**Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:**

+ Cover Letter

+ DD-214/ Statement of Service

+ Diploma/ GED

+ Disability Letter (VA)

+ License

+ PCS Orders

+ Professional Certification

+ Proof of Marriage Status

+ Resume

+ Separation Notice (RIF)

+ SF-50/ Notification of Personnel Action

+ Transcript

As described above, your **complete** application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. **Benefits**

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, p