Job Details

Job Description
Description of the Role

The Housekeeping Manager at Holiday Inn Express Fargo - West Acres is responsible for overseeing and managing the housekeeping operations of the hotel. This role requires strong leadership, organizational skills, and attention to detail.
Responsibilities

• Developing and implementing cleaning procedures and protocols to ensure cleanliness and orderliness of all hotel areas
• Managing the housekeeping staff, including hiring, training, and scheduling
• Inspecting rooms and common areas to ensure cleanliness standards are met
• Utilizing computer equipment to assign rooms, use email and other items as assigned
• Ordering, inventory and maintaining housekeeping supplies and equipment
• Handling guest inquiries and complaints related to housekeeping
• Collaborating with other departments to ensure guest satisfaction

• Prior experience in housekeeping or a related field
• Strong leadership and team management skills
• Excellent attention to detail and organizational skills
• Ability to multitask and prioritize tasks
• Good communication and customer service skills
• Knowledge of cleaning chemicals and equipment

• PTO with sick and floating holidays
• Medical, Dental and Vision as well as other options available for FT employees
• 401K with matching
• Holiday Pay
• Growth Opportunities
• Travel Discounts worldwide