Job Details

Jira Application Administrator (100% Remote/Tempo Timesheets)

Optomi, in partnership with a large global enterprise company, is seeking a Jira Application Support Analyst to join their team.

Responsibilities:

• Support large enterprise customer with a demanding SLA that spans across multiple time zones, countries etc.
• Analyzing, monitoring, and troubleshooting Jira workflows and dashboards
• Coordinate and communicate effectively with all parties.
• Troubleshoot complex distributed systems that involve Citrix, VDI, Linux server, AD, MFA, and MySQL Servers.
• Drive and collaborate across multiple business units to get provide solutions

Apply today if your background includes:

• Experience serving as a Jira admin in an enterprise environment
• Experience resolving Jira tickets and workflows
• Experience troubleshooting Windows, Linux, and Citrix issues
• Experience administering Active Directory, Single-sign-on, MFA, etc
• Ability to work and communicate effectively with other teams
• Previous experience utilizing Jira for workflows and dashboard purposes