Job Details

If you are a science and space enthusiast who is excited about working on cutting-edge technology and with a talented team of professionals, then you will be excited about the Ground System Operator II opening with Insight Global. As a Ground System Operator II, you will participate in monitoring and controlling ground systems at the Operations Centers in Grand Forks, ND. You will work 12-hour shifts with a team in a 24/7, multi-satellite operations environment. You will thrive in this role if you have a desire to learn and execute new technical skills and are highly motivated and passionate about engineering and space systems.

This position requires an active/current Secret Security Clearance or the ability to obtain a Secret Security Clearance

What Youll Do:
Perform real-time monitoring of the ground system in support of the mission
Analyze operational data and execute first level troubleshooting to resolve issues
Monitor spacecraft fleet-level health and status
Work collaboratively with the team to detect and recover from issues within the ground system applications, and for a global network of remote teleport antennas and Wide Area Network (WAN)
Support real-time anomaly investigation and resolution and follow established Fault Escalation policies and procedures
Support process improvement initiatives by properly documenting all events through an anomaly and issue reporting process
Create accurate, timely, and descriptive event logging for all ground system outages or system events

Compensation:

$28/hr to $52/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ...@insightglobal.com .

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Required Skills & Experience

Bachelors degree in Engineering, Computer Science, or related field OR equivalent relevant experience in a network operations or spacecraft operations environment in lieu of degree
2+ years of related engineering experience
Experience working in an operations environment, preferably 24/7
Previous military/DoD experience

Nice to Have Skills & Experience

Experience working with LINUX operating system, as well as standard PC usage and applications
Familiarity with software development and programming skills

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.