Job Details

Warranty Administrator Responsibilities: Close repair orders and process claims using manufacturers approved procedures. Provide timely processing of all claims to ensure speedy resolution and payment. Provide direction to technicians on repair order write-ups to ensure required information is provided. Inform service personnel of any manufacturer changes in warranty processing procedures requirements. Track all outstanding claims and provide follow-up as needed to ensure speedy payment. Monitor and organize all warrantable failed parts in a controlled location. Ship parts to manufacturers as requested and disposed of non-requested parts on a regular basis. Reconcile warranty payments with ledger entries monthly. Investigate all rejected claims and resubmit within manufacturer's guidelines. Maintain and retain all warranty documentation as per manufacturer's guidelines. Contact manufacturer's representatives as needed to process claims and address customers concerns. Prepare monthly wa...Warranty, Clerk, Processing, Automotive, Claims