Job Details

The Team Member is the core of the Caribou experience. They are responsible for creating day making experiences through delivering unparalleled guest service, making world-class hand-crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction. DOING What you deliver: Provides incredible Guest Service by:Developing personal ongoing relationships with guests. Practicing active listening and connection. Anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality. Makes enthusiastic and knowledgeable recommendations to delight guests. Creating day making experiences that spark a chain reaction of GOOD - Hand-crafts beverages to order per Caribou standard operating procedures. Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures. Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities. Takes guest orders & ...Team Member, Guest Service, Restaurant, Retail