Job Details

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $25.50
- Opportunities for development and advancement within a large not-for-profit health system
- Supportive and collaborative work environment focused on health and healing
- Chance to make a positive impact on patient care and service delivery
- Emphasis on maintaining strict confidentiality and compliance with HIPAA regulations

What to Expect (Job Responsibilities):
- Interact with customers by phone or in person, providing prompt and courteous service
- Process patient health information requests in a timely and efficient manner
- Resolve issues that arise promptly and courteously while maintaining professionalism
- Safeguard patient privacy by ensuring authorized access to medical information
- Contribute to the achievement of established department goals and adhere to quality standards

What is Required (Qualifications):
- Minimum of 2 years of customer service experience, working with customers in person and via phone
- High school diploma or equivalent preferred; Associate's degree in Health Information Technology or related field preferred
- Healthcare experience preferred, especially in health information management
- Ability to type a minimum of 35 words per minute
- Strong attention to detail and ability to maintain HIPAA confidentiality

How to Stand Out (Preferred Qualifications):
- Experience in health information management (HIM) related to record maintenance or release of information
- Familiarity with medical terminology

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."