Job Details

Who we are:

The Village is one of the region's leading non-profit human service organizations. We provide behavioral health and other community services across North Dakota and Minnesota. It's a place where you can build a career and help people at the same time.

What we do:

Are you a tech-savvy problem solver with a knack for turning data into decisions? As a Business Analyst, you'll play a pivotal role at the intersection of technology and operations-managing and optimizing our electronic medical record (EMR) system while supporting core business functions like accounting, finance, and operations. You'll ensure accurate data, smooth workflows, and deliver insightful reporting that drives strategic decisions. If you're highly organized, detail-oriented, and thrive on making complex information actionable, this is your chance to make a real impact.

JOB DUTIES/RESPONSIBILITIES:

• Manages the key record keeping systems, including the Electronic Medical Record System (EMR) and serves as primary contact person for support issues.
• Supports agency goals through evaluation and implementation of new reports, system options, processes, and workflows.
• Determines how changes will affect the business and systems and provides recommendations regarding the evolution of the system.
• Responds to inquiries and provides advice to the EMR work group regarding current and potential system inputs, processes, and outputs.
• Produces reports, timelines, and graphics with system data to support management operations and efficient usage of data.
• Maintains and ensures proper documentation and coordinates or performs testing of system modifications.
• Acts as liaison with Information Technology and/or outside vendors to support relevant systems.
• Maintains current understanding of industry standards, trends, and best practices through industry and other professional networks.
• Train and support staff learning in the EMR and other systems.
• Coordinates usage of the EMR for a positive clinician patient experience while maintaining accurate financial reporting data and flows.
• Works with relevant departments to create efficiencies with external data sources and the EMR, such as credentialing, billing, coding, client portal, etc.
• Creates financial models based on analyses to support organizational decision making relating to the revenue cycle.
• Develops financial plans and reports for organizational leaders, including monthly KPI data.
• Supports compliance and record retention administration across multiple systems.
• Other duties as assigned.

JOB QUALIFICATIONS/REQUIREMENTS:

• Bachelor's degree in Finance, Information Technology, Accounting, Business, or related field required.
• Three to five years of related experience is preferred.
• Extremely proficient in Microsoft Office Suite or related software program, including GP Dynamics preferred.
• Experience working with an electronic medical record system is strongly preferred.
• Knowledge of business office functions, billing, accounting, etc, related to health care is strongly preferred.
• Extremely organized with great attention to detail.
• Ability to adapt to change, learn quickly, and to creatively solve new problems.
• Excellent customer service skills.

What we offer:

• Medical Insurance for you & your family partially paid by The Village
• Generous Health Saving Account contribution by The Village for eligible employees enrolled in our health plan.
• 100% 403(b) Retirement Match up to 5% on the first of the month starting hire.
• Voluntary Insurances including: Dental, Vision, Dependent Care FSA, Critical Illness, Hospital & Accident insurance, Petzey.
• Employer paid Short-term disability, Long-term disability and Life Insurance for employees working 20 + hours per week.
• 8 to 9 Paid holidays
• Starting Paid Time Off (PTO) of 13 days/year.

If you feel that this position would be a great fit for you, please fill out our 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!

The Village Family Service Center is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.

This is a full-time on-site position based out of the Fargo, ND office. Applications with cover letters are preferred. Incomplete applications will not be considered.

Must pass criminal background check.