Customer Service and Customer Retention: Counsel customers regarding financial matters, advising them on products and rates, suggesting a strategy to obtain the best results based on individual desires and resources. Resolve customer problems, obtaining information, researching records and following up on details to resolve the matter to the customers satisfaction, whenever possible. Production: Open business and personal accounts. Educate and advise on bank products and services through personal contact; checking, savings, certificate of deposits, individual retirement accounts, and other retail banking services. Increase customer relationships by cross-selling products and services to new and existing customers. Responsible for the daily handling of overdrafts, collections and technical exceptions on assigned customer accounts. Sales Programs: Actively participate in the ASK Program. Participate in various professional associations and community activities to enhance the Banks visi...Banking Specialist, Customer Service, Banking, Specialist, Personal