Job Details

Under limited supervision, the Field Service supervisor functions as the lead of a fieldservice team and oversees technicians to ensure their work is performed effectively. The. Supervisor is involved in team decisions, hiring, training, and is required to make sure theteam follows all SOPs, KPIs and Lean Six Sigma programs. JOB DUTIES - Develops and implements best practices and procedures to enhance business growth. - Manages service personnel to ensure they meet customers expectations andrequirements. - Ensures that every technician has the proper training and certifications to meet the needsof the job. - Schedules service jobs and assigns personnel to specific jobs and duties. - Ensures that service personnel are provided the proper equipment and tools needed toperform jobs correctly and safely. - Ensures the service team adheres to all new SOPs, KPIs and Lean Six Sigmaprograms. - Assists Manager and/or Account Specialist in customer surveys and is able to reviewjobs for quote...Field Service, Supervisor, Field, Automotive, Business Services, Technician