Job Details

Treasury Management Client Support Specialist (Remote - WA, ID, OR, CA)

  2025-09-29     Washington Staffing     all cities,AK  
Description:

Job Opportunity At Banner Bank

More than 135 years ago, our core values of listen, learn, and help shaped our culture. We were recently recognized as a Great Place to Work due to our outstanding workplace culture and employee experience. Our financial strength and stability have earned us a spot on Forbes' Best 100 Banks in America list for the ninth consecutive year. With over $16 billion in assets and 135 branch locations across Washington, Oregon, Idaho, and California, we take our role in the economy seriously. We provide capital to personal banking clients and businesses of all sizes and emphasize employee volunteerism, donating millions to community organizations each year.

Maintain and enhance client relationships to assist in meeting organizational and operational objectives. Provide exceptional client service, training, and ongoing support of Treasury Management products and services. In this role, you'll have the opportunity to:

  • Assist clients with required support materials for their effective use of TM services
  • Administer client service policies and procedures
  • Achieve client service level standards
  • Resolve client complaints and escalate complex issues
  • Provide outstanding customer service
  • Comply with policies, procedures, security requirements, and government regulations

Education & Certifications:

  • Associate's Degree in a related field (an equivalent combination of education and experience may be considered)

Experience:

  • 2 or more years of treasury management experience or in a related client services environment required

Knowledge, Skills and Abilities:

  • Delivering end-user training of Treasury Management services
  • Knowledge of relevant operating systems, applications, and/or equipment
  • Knowledge of sales principles and practices to effectively support Treasury Management
  • Ability to establish and maintain effective working relationships with peers, clients, and management
  • Comfortable with direct client and line partner interaction abilities
  • Proficient in Microsoft Office
  • Excellent written, presentation, and verbal communication skills

Compensation & Benefits:

  • Targeted starting hourly range (based on experience): $24.19-$31.87
  • Incentive potential
  • Comprehensive employee benefits, including: medical, dental, vision, LTD, STD, and life
  • Paid vacation time, sick time, and 11 company paid holidays
  • 401k (with up to 4% match)
  • Tuition reimbursement
  • Please review Banner Banks Consent & Privacy notice before applying.

Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability, or protected veteran status.


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