Job Details

Overview

The Guest Services Manager (Assistant Customer Service Manager/Assistant Front End Department Manager) is passionate about providing supervision and direction to the front-end team while maintaining high standards of guest service throughout the front-end operations. A typical shift will include bookkeeping tasks and assisting the Sr. Guest Services Manager with Guest Services, self-check-outs, regular checkouts, bagging area, parcel pickup, cart room, click and collect, and parking lot areas.

What's In It For Me?

Our remarkable employees are at the heart of everything we do. At Coborn's, we're committed to creating a supportive and rewarding workplace—one that offers a vibrant, team-oriented environment, ongoing career growth, and meaningful benefits. As an employee-owned company, we believe in investing in our people and their futures.

• 10% employee discount on grocery items, with additional franchise-specific discounts available at company owned Ace Hardware, Caribou Coffee, Erbert and Gerbert's, and Pet Supplies Plus locations.
• Get Paid Daily with DailyPay - for employees who would like access to their pay before payday, we offer this great benefit!
• Paid Time Off (PTO/Vacation)
• Paid Floating Holidays & time and a half (1 ½) paid for hours worked on a company-recognized holiday
• Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply)
• Paid Military Leave
• Employee recognition programs with monetary rewards including in-store vouchers, years of service, and employee of the month
• Employee Health & Wellness Programs, Challenges and Resources
• Employee Assistance Program (EAP) - legal, financial, and work-life services and up to five free in-person counseling sessions per situation/issue, per year
• Access to a national discount marketplace for travel, electronics, auto/home insurance, entertainment and more
• Tools, resources and opportunities for career growth and development
• 401(k) plan options with company match
• Participation in our Employee Stock Ownership Program (ESOP) - employee-owned
• Education benefits including tuition discount and scholarship programs
• Additional Voluntary Benefits - vision, accident and critical illness insurances

If you're hired or promoted into a full-time position with our company, you will also be eligible for: Medical & Dental Insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Tuition Reimbursement, Adoption Reimbursement, Paid Family Caregiver Leave, and company-sponsored life and disability insurances.

Requirements

We believe that building a team of people with different backgrounds, beliefs, experiences and perspectives inspires fresh thinking and opens us up to new possibilities. We are an EEO/AA Employer - All qualified individuals, including minorities, females, veterans and individuals with disabilities are encouraged to apply.

Pay Range

USD $17.00 - USD $25.00 /Hr.

Company Introduction

Are you friendly, dependable, and passionate about working with people? At Coborn's, Inc., we love serving our guests, supporting our communities, and helping our team members grow their careers. Coborn's, Inc. is a fast-growing, employee-owned grocery retailer proudly serving communities across the Midwest. Our family of stores includes Coborn's, Cash Wise Foods, Marketplace Foods, Hornbacher's, Tadych's Marketplace Foods, Sullivan's Foods, and Kessler's, along with other brands and services described below. We operate in a way that focuses on freshness, value, and convenience.

Coborn's, Inc. owns and operates liquor stores, fuel kiosks and convenience store locations, and a range of retail businesses. We manage a central bakery, fresh foods, and a grocery distribution center to support our diverse operations.

Seniority level

• Mid-Senior level

Employment type

• Part-time

Job function

• Other
• Retail Groceries

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