Job Details

Associate Claim Examiner-Remote

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment.

We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.

Role Overview: Could you be our next Associate Claim Examiner? Globe Life is looking for a Associate Claim Examiner to join the team! In this role, you will be responsible for front-end claim tasks designed to initiate workflow process and interact with customer on first contact issues. This is a remote/work from home position.

What You Will Do:

• Promptly and accurately index newly reported claims which are received either by RightFax, or paper mail.
• As business need dictates, organize and prepare paper mail for scanning.
• Initiate and document all First Occurrence phone calls to customers and report results to leadership weekly.
• Provide assistance in requesting additional information needed to process claim from members and providers.
• Complete check pull reports each morning.
• Meet and/or exceed established standards for productivity and quality.
• Concurrently access multiple databases, software programs, and/or online tools to perform required job functions.
• Attend and actively participate in departmental meetings, trainings, and coaching sessions.
• Support and participate in all mandatory compliance trainings.
• Maintain patient privacy and confidentiality in accordance with HIPAA standards.
• Perform additional duties as assigned.

What You Can Bring:

• Associate or Bachelor's Degree preferred.
• Ability to compile and review information to make sound decisions.
• Strong interpersonal skills.
• Excellent typing skills.
• Proficiency in Microsoft Office Suite (i.e. Outlook, Excel, Word) and other basic computer programs.
• Strong organizational skills and detail-oriented approach to work.
• Excellent written and verbal communication skills.
• Ability to thrive in fast paced environment while working independently and with limited supervision.
• Positive team-oriented attitude with flexibility to adjust to changes as they arise.

Applicable To All Employees of Globe Life Family of Companies:

• Reliable and predictable attendance of your assigned shift.
• Ability to work full time and/or part time based on the position specifications.

How Globe Life Will Support You:

Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:

• Competitive compensation designed to reflect your expertise and contribution.
• Comprehensive health, dental, and vision insurance plans because we believe that taking care of your well-being is fundamental to your performance.
• Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
• Wellness club reimbursements and gym discounts to help you stay on top of your health.
• Paid holidays and time off to support a healthy work-life balance.
• Development training programs to enhance your skills and career progression and unlock your full potential.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential.

At Globe Life, your voice matters.