Job Details

Answers incoming calls with a smile and provides routine information to callers, records messages and screens and routes calls to appropriate destinations. Performs general clerical functions including typing, memos, filing, processing facility mail; and operating general office equipment. Screens and directs all visitors. Communicates and interacts with guest, residents, families and team members in a kind, respectful and effective way. Champions hospitality and delivers excellent customer service to residents, families, visitors, and vendors. Ensures that an attractive home environment exists at all times with a milieu that fosters engagement, socialization and purposeful living. Qualifications High school diploma or equivalency preferred Ability to read, write, speak & understand the English language Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them. Demonstrated computer skills and ability to interact w...Concierge, Hotel