Job Details

Client Specialist - Business Insurance

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drives our efforts to deliver purposeful work and meaningful impact every day.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life

As our Client Specialist on the Business Insurance team, you'll deliver the client effective and efficient resolutions to their business risk management needs. You will need to manage multiple priorities efficiently, communicate with clients in a clear and concise fashion, identify issues and implement appropriate resolutions, and collaborate with other team members and carrier partners.

• Lead the preparation of insurance proposals for clients and drive the remarketing process
• Prepare and manage coverage endorsements and cancellations
• Responsible for the preparation of certificates of insurance
• Analyzes, prioritizes and interprets information drawing accurate conclusions
• Work conjointly with the producer and other service team members on the account so all parties are aware of important activities happening on the account
• Keep current on rates, forms, and coverage changes through bulletins, seminars and training offered
• Maintain knowledge of carrier appetites and capabilities
• Drive and support agency and departmental goals for retention, upselling, and new sales
• Identify opportunities for efficiency and effective improvements within department and agency

Our future colleague

We'd love to meet you if your professional track record includes these skills:

• Bachelors in business, finance, risk management, communication, or equivalent degree
• Experience in the insurance industry

These additional qualifications are a plus, but not required to apply:

• Property & Casualty License (required in first 3 months)
• CISR designation (required in first 3 years)

Valuable benefits

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.