Job Details

OverviewAt Microsoft, we are redefining the future of business applications with AI. Our mission is to digitally transform how finance operates - empowering people and organizations to achieve more through intelligent, agentic Enterprise Resource Planning (ERP) solutions. If you are passionate about finance, customer success, and reimagining software through the lens of AI, we want you to be on our team. The Microsoft Dynamics 365 Finance team is seeking a Senior Product Manager - Dynamics 365 Finance based in Fargo or Redmond to lead the evolution of our core Finance capabilities. This role is pivotal in shaping the future of AI-first finance operations, delivering seamless, touchless experiences that drive business value at scale. A Senior Product Manager - Dynamics 365 Finance is a subject matter expert, where you will work with other PMs to drive end-to-end experiences and solutions. Cross-team collaboration is essential to drive efficiency starting from the beginning through the completion of the entire record-to-report process. You will define and execute on the vision for record to report for our Enterprise customers, understanding the competitive landscape, differentiators and how an AI first vision will drive down the time for finance processes from customers. This role will drive efficiencies into different use cases across enterprise organizations. Please note this role is only for Fargo, ND and Redmond, Washington offices. For roles in Redmond, WA offices, employees are expected to be in office 3 days per week. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Product Leadership: Define and drive the end-to-end product vision, roadmap, and execution for AI-powered Record to Report experiences in Dynamics 365 Finance.
• AI-First Innovation: Lead the development of intelligent agents and automation capabilities that enable touchless financial processes and validation using Large Language Models (LLM) and generative AI.
• Large Language Models (LLM) Strategy & Execution: Define how large language models (LLM) will be embedded across Finance workflows, including success metrics, experimentation plans, and business value realization.
• Customer-Centric Design: Collaborate with customers, partners, data and internal stakeholders to deeply understand finance scenarios and design AI-driven solutions that deliver measurable impact.
• Strategic Planning: Analyze market trends, competitive landscape, and customer feedback to shape product strategy and identify differentiators in the AI and Enterprise Resource Planning (ERP) space.
• Cross-Functional Collaboration: Partner with engineering, data science, design, marketing, and field teams to deliver scalable, high-quality AI solutions.
• Experimentation & Evaluation: Work with engineering and data science teams to run experiments, evaluate model performance, and iterate on AI features across the finance lifecycle.
• Service Health Ownership: Monitor and improve the health, reliability, and scalability of AI-powered services in your area, collaborating closely with engineering and support teams.
• Customer Advocacy: Engage directly with customers to understand their business processes, gather feedback, and translate insights into product improvements.
• Thought Leadership: Represent Microsoft in customer engagements, industry forums, and internal reviews as a subject matter expert in finance and AI transformation.
• Community Enablement: Support customer readiness through documentation, blogs, presentations, and collaboration with support and field teams.
• Inclusive Culture & Growth Mindset: Foster a diverse, inclusive, feedback-driven environment where learning, experimentation, and innovation thrive.

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