Job Details

Who We Are:

Swanson has been dishin' out vitamins and supplements straight from the heartland for 55 years and counting. We offer grounded, realistic approaches and remedies for healthier living that have been passed down longer than grandma's not-so-secret recipes. We're looking for folks to help us leave the world a little bit healthier than how we found it, and in return we'll offer a satisfying career that ensures a solid work-life balance, competitive benefits package for full-time employees and some nifty rewards for all employees through our Wellness Program.

About the Role:

The Demand Planner is responsible for developing, maintaining, and communicating accurate demand forecasts across both B2B and DTC channels. This role focuses on translating market trends, sales input, and marketing initiatives into actionable demand plans that drive alignment across departmental teams. The ideal candidate combines analytical rigor with strong cross-functional collaboration skills to improve forecast accuracy and support business growth.

Key Responsibilities

Forecasting & Analysis

• Develop, analyze, and maintain rolling demand forecasts at the SKU, customer, and channel levels (B2B and DTC).
• Utilize statistical forecasting tool (Netstock) and techniques to establish a reliable baseline forecast.
• Incorporate sales trends, promotions, new product launches, and customer insights into the demand plan.
• Continuously evaluate forecast accuracy and identify root causes of variation.
• Help develop and prepare regular forecast performance reports (e.g., MAPE, bias, forecast accuracy by customer and channel).

Cross-Functional Collaboration

• Partner with International Sales, Marketing, Merchandising, and Marketplace teams to capture demand drivers and upcoming marketing initiatives.
• Facilitate monthly Demand Consensus Review meetings as part of the S&OP process, ensuring alignment between demand and channel owners.
• Communicate forecast updates, risks, and opportunities to your leader to then be used within the monthly Exec S&OP Review
• Build and maintain positive, professional working relationships across internal teams with a consistent commitment to teamwork and exemplary customer service.
• Conduct oneself as a professional representative of the company, modeling integrity, respect, and collaboration in all interactions.

Systems & Process Management

• Maintain demand planning data and assumptions within forecasting tool (Netstock).
• Support the continuous improvement of forecasting models, tools, and reporting processes.
• Ensure data integrity and consistency across systems and reports.

Core Competencies

• Analytical Thinking - Able to synthesize data, identify patterns, and translate insights into actionable plans.
• Collaboration & Influence - Works effectively across departments to align goals and priorities.
• Communication - Clear and concise in both verbal and written communication, tailored to different audiences.
• Business Acumen - Understands how sales, marketing, and operational decisions affect the overall business.
• Attention to Detail - Ensures high accuracy and consistency in forecasts, reports, and data analysis.
• Professionalism - Represents the company with integrity, maintains positive relationships, and fosters a respectful work environment.
• Adaptability - Responds quickly to changing business needs, priorities, and data trends.
• Continuous Improvement Mindset - Actively looks for opportunities to improve forecasting processes and tools and provides recommendations to your leader on changes.

Qualifications

• Bachelor's degree in Supply Chain Management, Business, Economics, Statistics, or a related field.
• 3-5 years of experience in demand planning, forecasting, or business analytics.
• Proven experience in both B2B and DTC (e-commerce or retail) channels.
• Strong analytical and quantitative skills; advanced Excel proficiency.
• Experience with forecasting or planning systems (e.g., SAP IBP, Anaplan, Kinaxis, or equivalent).
• Excellent communication and presentation skills, with the ability to collaborate across functions.
• Working knowledge of S&OP or Integrated Business Planning (IBP) processes.

Preferred Skills

• Experience using business intelligence tool - Power BI.
• Understanding of promotional planning and demand sensing techniques.
• Ability to manage large datasets and perform trend or regression analysis.

Software & Tools

• Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Master Control
• Netstock
• Mozart (Power9) or similar ERP systems
• Operating general office equipment and digital collaboration tools

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.