Job Details

Main Responsibilities:

• Efficiently manage incoming telephone calls, screening and directing them as necessary.
• Take messages and relay them promptly to the appropriate individuals.
• Provide callers with accurate information regarding our services.
• Warmly greet visitors and guests as they arrive.
• Assist guests by directing them to their intended destinations within the organization.
• Receive, sort, and distribute mail and deliveries in a timely manner.
• Keep the reception area neat and welcoming for all visitors.
• Perform daily filing and provide general clerical support to various departments as needed.

Required Qualifications:

• High school diploma is mandatory.
• Understanding of administrative and clerical procedures is essential.
• Proficiency in computers and software applications, including Microsoft Word, Excel, and Outlook.
• Knowledge of key customer service principles and practices.

Key Competencies:

• Strong verbal and written communication abilities.
• Professional demeanor and personal presentation.
• Meticulous attention to detail.
• Dependable and reliable work ethic.