Job Details

Customer Service Provide exemplary customer service while assisting customers and Bankers. Assist with Commercial Lending communications, including responding to incoming telephone calls, electronic mail, and voice mail. Work with internal departments to ensure customer needs are met for services such as Business Online Banking, Deposit Accounts, Sweeps, etc. Work with the appropriate departments to research and resolve questionable matters for customers. Provide support and assistance, and other related duties as assigned, in support of the daily functions of the Commercial Banking team. Commercial Loan Process Assists with the commercial loan process by interacting with commercial customers using multiple communication strategies. Reviews loan application requests and identifies necessary information needed to process loan and/or modification requests. Requests and collects due diligence activities and third-party reports (appraisals, environmentals, UCC, title work, articles of good...Commercial, Coordinator, Customer Service, Portfolio Manager, Monitoring, Operations, Business Services