Job Details

divh2Job Summary/h2pThis position will support various departments of the RDO Field Support Office and will interact with all members of the company and various store locations. Primary responsibilities include support of the reception desk and mailroom. This includes greeting guests, customers, team members and visitors to the RDO Building, managing the phone system, incoming and outgoing mailroom duties, and other projects as assigned. Candidates should be energetic, have strong communication skills and enjoy providing excellent customer service experiences./ph3Job Duties/h3pPrimary support of the reception desk and mailroom/pulliAnswer the telephone and transfer calls and/or relay messages to the appropriate department/employee in a timely fashion/liliGreet incoming guests, customers and employees in a friendly, efficient and professional manner/liliAnswer inquiries and obtain information for general public, customers and visitors/liliProvide information regarding activities conducted at the field support office, location of departments, stores, and employees within the organization/liliEfficiently and accurately complete data entry and document scanning for RDO as needed/liliMaintain office basic supply inventory, assist with stocking and re-ordering of FSO supplies/liliPerform incoming and outgoing mailroom responsibilities daily/liliMaintain an orderly and functionable mailroom/liliProcess incoming and outgoing shipments using various vendors (UPS, USPS, FedEx etc.)/liliAssist FSO team members with shipping and mailing requests in a timely manner/liliTrack and verify shipments and certified mail as applicable/liliMaintain open communication with all team members/liliPractice confidentiality inside and outside of the office/liliService internal and external customers in a friendly and efficient manner/liliAssist with daily bank deposits as assigned/liliCommunicate effectively with FSO Facilities on building related issues and needs/liliSupport site leadership with appropriate urgency to situations and events that require quick responses or turnaround/liliWillingness to assist co-workers with various tasks and assignments/liliAll other duties as assigned by Management/li/ulh3Requirements/h3pHigh level of professionalism and customer service skills/ppExceptional communication skills, verbal and written/ppAbility to multi-task with a high level of attention to detail/ppExcellent observation, analysis and organization abilities/ppAbility to work independently, as well as with close supervision/ppMicrosoft Excel, Word, Office experience preferred/ppFamiliar with basic office machines such as photocopiers, mail machine, UPS program/ppDisplays flexibility and openness in daily work and encourages others to stay open to change, improvements, etc./ppAttend required company meetings and training and participates in constructive discussion/ppRepresent yourself and company in a professional and positive manner/ppAbility to maintain high level of confidentiality and trust confidentiality/ppFollow all policies and procedures as specified in company manuals and as directed in the employee handbook/ppMust be physically able to lift up to 40 lbs frequently/ppMust be able to work without the company sponsoring a work visa/ppValid drivers license/ph3Qualifications/h3pBehaviors Preferred/pulliTeam Player: Works well as a member of a group/liliEnthusiastic: Shows intense and eager enjoyment and interest/liliDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done well/li/ulpEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities/ppThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor./p/div