Job Details

Rental Associate

  2026-02-17     Acme Tools     Fargo,ND  
Description:

Join the Acme Tools Team as a Rental Associate in Fargo, ND!

Acme Tools in Fargo, ND is looking for a Rental Associate to join our dedicated team. Do you thrive in a work environment where you're always on the move? Are you a problem-solver who provides excellent customer service? Would you like to work for a stable, growing, family-owned company that values hard work? If so, it's time do your best work with Acme Tools.

Schedule: Full-time hours (40 hours/week) during our hours of operation

Why Work at Acme Tools?

At Acme Tools, we believe in rewarding our team for their hard work and dedication. In this role, you'll enjoy a competitive starting wage along with a comprehensive benefits package, including:

  • Generous PTO from Day 1
  • 6 Paid Holidays
  • Employee Discounts
  • Medical, Dental, and Vision insurance plans
  • Medical and Dependent Care Flexible Spending Accounts
  • Traditional and Roth 401(k) plans with company matching
  • 100% company-paid Group Life Insurance
  • Accident, AD&D, Cancer, and Critical Illness supplemental insurance programs
  • Additional Voluntary Life Insurance
  • 100% company-paid Short and Long-term Disability Coverage
  • A Supportive and Collaborative Work Environment where your contributions matter
Your Day-to-Day:

As a Rental Associate, you balance customer service and equipment management. Your responsibilities include:

  • Identifying customer needs to correctly recommend the right tool or equipment
  • Creating, modifying, and closing customer contracts accurately
  • Loading, unloading, and organizing rental equipment around the yard
  • Communicating professionally with customers via phone, email, and in person
  • Instructing customers on tool and equipment safety, operation, loading, and unloading
  • Inspecting tools, equipment, and trailers for damage and reporting repairs needed
  • Recording hours and fuel levels upon rental and return
  • Creating and closing service work orders on the computer
  • Troubleshooting equipment issues for customers in person and on the phone
  • Cleaning and maintaining tools and equipment
  • Conducting daily inventory reports for tools and equipment inside the store and outside in the yard
  • Scheduling ongoing maintenance to keep equipment in good working condition
  • Conducting regular maintenance and minor repairs on various rental equipment (changing fluids, replacing filters, ignition replacements, changing hydraulic lines, and replacing starters and alternators)
  • Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity
  • Completing related tasks as assigned
Qualifications:
  • Valid Driver's License with a clean driving record
  • Ability to work Saturdays
  • Computer skills and ability to learn new software
  • Strong communication skills
  • Willingness to work indoors and outdoors in all seasons
  • Ability to lift up to 70 lbs.
  • Ability to sit, stand, and walk for the majority of your shift
  • Ability to push, pull, squat, bend, and reach throughout your shift
We'd Love if You Have:
  • Mechanical aptitude
  • Previous experience operating equipment
  • Customer service experience
  • Tools and equipment knowledge
About Acme Tools

For over 75 years, Acme Tools has been a trusted source for tools and equipment throughout North Dakota, Minnesota, Iowa, and online by serving contractors, woodworkers, and DIY enthusiasts top-quality tools from the best brands. As a family-owned business, we are employee-centric and growth-minded, offer a family-friendly work environment, and actively engage in our community. We are proud to offer a work environment where employees take pride in their work and can see their direct impact on the company.

Why Acme Tools?

Build your career with a company that takes pride in its customers, its products, and its people. Acme Tools is an equal opportunity employer.


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