Job Details

Join Our Premier Property Management Team

Creating a better living.

The Accounts Payable and Credit Manager is responsible for overseeing both the outgoing and incoming financial transactions of the organization, including vendor payments, resident payments, credit management, collections, and account write-offs. This role ensures consistent, high-level financial performance by managing the entire accounts payable and receivable processesfrom timely invoice processing and vendor engagement to strategic credit oversight and collection efforts. This individual supports the financial health of each managed property and internal department by ensuring timely and accurate payment to vendors and effective resident collection processes.

We believe everyone is a leader! This role will be responsible for bringing our vision of creating a better living for our resident and property owner customers through diligent financial management. The Accounts Payable and Credit Manager will take pride in serving others and delivering a caring and professional experience for our residents, our client-owners and our fellow team members.

Starting salary is $65,000 annualized (and more based on experience). This role is located at our Fargo, ND Home Office.

Job Duties Include:

1. Assign, assist, provide work direction to the Accounts Payable Clerks and Accounts Receivable Associates.
2. Ensure resident inquiries on their accounts are being responded to in a timely manner.
3. Serve as a support to the field positions as a resource for complex resident questions and concerns.
4. Assist with special projects that help build and maintain long-term relationships with residents.
5. Oversee all Goldmark managed properties' rent collection processes related to resident/tenant monthly payments, payment application, credit management, collections and bad debt write-offs.
6. Collaborate with the Site Operations Leadership and Director of Operations Property Support to identify risks associated with delinquencies and recommendations to mitigate risks through screening criteria or other strategies.
7. Support the accounts receivable team to ensure the team has the training and tools to efficiently and effectively process and collect payments.
8. Proactively contact residents via phone, email or other means timely to educate them on account status and options available as well as address any concerns in a professional and courteous manner.
9. Manage past resident files to ensure all support documentation is included in the residents electronic file and work with team members to bring any out of compliance files into compliance.
10. Identify and implement processes for ease of payment for our current and past residents.
11. Maintain accurate records of all financial transactions and communications with residents.
12. Ensure accurate general ledger coding and timely posting of AP transactions.

Experience and Education:

Required:

• Associate's degree in accounting, Finance, or a related field.
• Three years of experience in accounts payable related field.
• Proficient in Microsoft Office Suite, including Excel, Outlook, Word, and SharePoint.
• Fluent in reading, writing, and speaking English.

Preferred:

• Bachelor's degree in accounting, finance or related field.
• Familiarity with property management accounting and tenant-landlord law.
• Experience with accounting or property management software (e.g., Yardi, RealPage).
• Proven experience in accounts receivable, credit management and collection, preferably in property management with familiarity with tenant-landlord laws.
• Proven experience managing third-party vendors and collection agencies.
• Strong understanding of credit laws, collection regulations, and AP best practices.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Ability to manage multiple priorities with attention to detail and accuracy.
• Strong analytical and problem-solving abilities.

Benefits:

• Your PTO grows with youthe longer you're here, the more time you earn. Celebrate your commitment with extra paid days every work anniversary.
• Up to 120 hours each year, plus 8 paid holidays.
• Choose your payday! Hourly team members have access to on-demand pay.
• Recharge with 4 "YOU" Days (32 hours) and give back with 16 paid volunteer hours each year.
• Celebrate milestones with years-of-service recognition.
• Leadership development programs support your professional growth and career advancement.
• Choose from 3 medical plans, 2 dental plans, and vision coverage options.
• Receive an annual company HSA contribution to help with out-of-pocket costs.
• Build your future with a 401(k) plan offering up to a 5% company match (vested immediately after eligibility requirements are met).
• Access an Employee Assistance Program (EAP) plus a range of voluntary benefits and life insurance options.
• Income-replacement benefits for qualifying life events.

Goldmark Property Management is an Equal Opportunity Employer (EEO) dedicated to building an inclusive and diverse workforce. Employment is contingent upon successful completion of a background check.