Job Details

A Little About Us:

Swanson has been dishin' out vitamins and supplements straight from the heartland for 55 years and counting. We offer grounded, realistic approaches and remedies for healthier living that have been passed down longer than grandma's not-so-secret recipes. We're looking for folks to help us leave the world a little bit healthier than how we found it, and in return we'll offer a satisfying career that ensures a solid work-life balance, competitive benefits package for full-time employees and some nifty rewards for all employees through our Wellness Program.

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About the Role:

Responsible for performing a variety of support tasks within Quality Systems and Quality Assurance in a cGMP-regulated environment. The goal of this role is to provide the intern hands-on experience in quality documentation, regulatory compliance, supplier relations, laboratory coordination, and global certification processes while supporting operational excellence and risk reduction across domestic and international markets.

Essential Responsibilities:

1. Compile, review, and submit documentation required for domestic and international shipments.
2. Assist in preparation of product documentation required for customs clearance.
3. Create and review Certificates of Analysis (COAs) for incoming materials and finished goods for international distribution.
4. Review, approve, and assist in the creation or updating of controlled cGMP forms and quality documentation.
5. Maintain organized quality records in accordance with FDA and cGMP requirements
6. Extract and interpret data from internal systems and files to respond to internal, distributor, or regulatory inquiries
7. Communicate with suppliers to obtain required documentation, specifications, or clarifications.
8. Support responses to international distributors or customer quality-related questions, escalating as appropriate.
9. Perform inspections of incoming materials and assist in collecting laboratory samples for testing.
10. Support investigations for materials or finished goods that fall outside of specifications
11. Assist in reviewing customer feedback and participating in root cause investigations and corrective actions.
12. Utilize established escalation pathways for non-conforming materials or processes.
13. Support documentation gathering and analysis for product certifications such as Non-GMO, Vegan, Gluten-Free, Kosher, and Halal.
14. Support efforts to maintain facility audit readiness and ongoing cGMP compliance.
15. Assist in preparation activities for third-party certification audits.
16. Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
17. Conducts self in the presence of customers and community so as to present a professional image of SHP.

Education and Experience:

Current enrollment in an undergraduate program in a science-based, quality, regulatory, or related field with 0-2 years of relevant experience preferred; or an equivalent combination of education and experience sufficient to perform the essential job functions.