Job Details

About Niagen Bioscience

Niagen Bioscience (NASDAQ:NAGE), formerly ChromaDex, Corp., is a global bioscience company uncovering the potential of NAD+ with precision science. Backed by 25 years of research and innovation, our team discovers, develops, and creates solutions to help people Age Better®.

Our flagship ingredient, Niagen®, is one of the world's most extensively researched NAD+ precursors, backed by 35+ published, peer-reviewed human clinical studies and 300+ global research partnerships with leading institutions. Our brands are Tru Niagen®, a daily supplement proven to increase NAD+ levels, and Niagen® Plus, offering pharmaceutical-grade IV and injectable therapies.

As pioneers in NAD+ technology, Niagen Bioscience sets the gold standard in scientific rigor. We operate from three strategic locations in California and Colorado, positioning us at the forefront of the rapidly growing healthy-aging industry.

Our C.H.E. (pronounced chi)

We enjoy working with like-minded people who embody "C.H.E." and share our passion for health, wellness, discovery, and innovation. In our collaborative environment, employees quickly adapt to different situations, bringing:

Character - A positive attitude, commitment to success, and strong ethics.

Horsepower - Good judgment, creative problem-solving, and a strong work ethic.

Experience - Functional knowledge and skills to perform efficiently.

If you're eager to work with incredible people and contribute to something meaningful, join our team and help shape the future of bioscience on a global scale!

What we offer:

A competitive salary, affordable health benefits, company-sponsored life insurance, wellness initiatives, retirement savings with company match, paid time off, career growth opportunities, and a flexible/hybrid work environment.

About the Role:

The E-commerce Coordinator supports the day-to-day execution and optimization of the Tru Niagen® direct-to-consumer online experience. This role is highly collaborative and works cross-functionally with Marketing, Creative, Operations, Finance, and Customer Experience to ensure seamless site operations, accurate product and promotional setup, and strong digital performance. The ideal candidate is detail-oriented, analytical, and excited to grow within a fast-paced, data-driven e-commerce environment in the health and wellness space.

Core Expectations:

• Support daily operations of the Shopify storefront, ensuring product listings, pricing, promotions, and content are accurate and up to date
• Update website content across homepage, PDPs, collection pages, and landing pages in partnership with Marketing and Creative
• Monitor key e-commerce KPIs (conversion rate, AOV, revenue, subscription performance) and assist with reporting and insight generation
• Coordinate cross-functionally with Operations, Finance, and Customer Experience to ensure order accuracy, fulfillment alignment, and resolution of site-related customer issues
• Support content updates across our other business website properties and perform routine site QA to identify and resolve issues

Qualifications and Succuss Factors:

• 1-3 years of experience in e-commerce, digital marketing, or a related field
• Hands-on experience with Shopify required
• Data-driven decision making and ability to translate performance data into actionable insights
• Experience supporting website promotions and A/B testing initiatives
• Familiarity with tools such as GA4, Klaviyo, or similar marketing and analytics platforms

Competencies & Skills:

• Detail-oriented execution with a high level of accuracy
• Strong problem-solving and troubleshooting abilities, especially related to site experience and promotions
• Effective cross-functional communication and collaboration skills
• Ability to manage multiple projects in a fast-paced, collaborative environment
• Positive, team-oriented attitude with a sense of ownership and urgency

$26 - $32 an hour

The hourly range for this position is $26.00 - $32.00 and is primarily located at our corporate headquarters in Westwood, CA

We are an equal opportunity employer that operates with an emphasis that People Matter(s). We respect and will consider every and all kinds of people regardless of race, color, religion, sex, sexual orientation, gender identity, age, natural origin, protected veteran status, disability, or any other factors prohibited by law or humanity.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.