Job Details
Customer Service Representative
2026-03-13 Diverse Lynx all cities,AK
Description:
Required:
Job Title : Customer Service Representative
Location : Remote
Duration : 2 Months Contract
Rate: $17-19/hr
Job Description:
- Help customers who want us to prepare their taxes.
- Answering key questions.
- Gathering key information and documents.
- Creating key notes for a seamless transition to the filing agent.
- Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your knowledge in the field of customer service.
- Document customer interactions.
- Work continuously toward meeting company KPI metrics and Big Bet Goals.
- Participate in pilot testing, projects, and experience validations, as needed.
Required:
- Minimum of a High School Diploma or GED.
- 1+ years of Customer Service experience.