Job Details

At Fusion Connect, we're not just offering jobs - we're building careers that empower, inspire, and grow with you.

If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you're in the right place.

We're thrilled you're exploring this opportunity with us - take a look, imagine the possibilities, and let's shape the future of connectivity together.

Job Description Summary:

Summary:
Client-focused individual with both a technical and sales background to support multiple sales channels. This individual should have a customer-focused, and solution-oriented to ensure that the customer requirements are addressed to goal of closing opportunities. The position requires an understanding of the following categories, such as Microsoft ecosystem, Networking, Security, and Telephony knowledge. Understanding in the following skills, but not limited to, Microsoft Teams, Operator Connect and CSP Licensing, NGFW, SD-WAN, POTS, Fax, Dedicated Internet Access & Broadband, Wireless (WiFi), SASE/SSE, as well as Voice over IP (VoIP) knowledge in UCaaS, CCaaS, Hosted VoIP and SIP Trunking environments. Additional knowledge in other Cloud based products and services is a definite plus in consideration for this position. Understanding various Compliance standards like HIPAA, PCI, CPNI, and general Internet specification, and security/firewall policies are also a plus in consideration for this position.

Job Description:

Essential Duties and Responsibilities include the following (other duties may be assigned):
• Work with assigned sales team(s) to achieve and exceed sales activity, installed revenue, and Cloud Services sales targets, especially larger enterprise class businesses.
• Be Reliable Technical Contributor for all teams in the organization to address product questions, deliver complex demos and develop solution designs.
• Work directly with Product teams to help develop product offerings as the Sales Engineering liaison during core team meetings, attending at least one per week.
• Handle multiple qualified sales opportunities simultaneously leveraging the full product portfolio.
• Assist all sales teams, while focusing on assigned team, in complex proposal preparation as well as local discovery efforts.
• Deliver periodic technical training to sales and sales support staff as required.
• Work with Sales teams to document sales activity and coverage activity using sales automation tools.
• Attend key Sales events as subject matter expert and represent Fusion in a professional manner.
• Provide regular reports and updates to Solutions Engineering management, meet tight deadlines and handle multiple high-revenue projects at one time.

Knowledge, Skills, and Abilities Requirements
• Strong technical knowledge of networking, network security, NGFW, SD WAN, DIA, and broadband connectivity.
• Understanding of UCaaS/CCaaS platforms and experience with Microsoft Teams, Cisco Webex, and TalkDesk.
• Knowledge of legacy VoIP, POTS, fax technologies, and the Microsoft ecosystem.
• Strong understanding of SASE/SSE and experience with Access Control, SWG, CASB, and ZTNA solutions.
• Ability to work independently with strong prioritization, organization, and time management skills.
• Excellent verbal and written communication skills.
• Proven ability to collaborate with Engineering, Product, and Sales teams and influence stakeholders to meet project milestones.

Education and/or Experience Requirements:
• Bachelor's degree in a Computer Information Systems or a related field. Relevant education may be substituted with two years of related experience for each year of education.

• Three (3) years of experience in Sales Engineering, Network/Voice Engineering, or Technical Sales.

• Hands-on experience with switches, routers, firewalls, and distributed network deployments.

• Preferred certifications: Fortinet, VeloCloud, Meraki.

• Experience supporting omni channel environments and deploying communication/collaboration technologies.

• Experience with Microsoft 365 CSP licensing, Operator Connect, and Direct Routing.