Job Details

The Warranty Manager leads all warranty recovery for a Class 8 bulk tank fleet, ensuring strong asset performance, efficient claims, and effective vendor management while partnering across teams to reduce costs and improve reliability.
• Lead all warranty recovery for power units, trailers,and major components. • Build warranty processes for shops and ensure accurate documentation and claim tracking. • Train maintenance teams to identify and document warranty-eligible repairs. • Oversee timely claim submission, diagnostics, and recovery. • Manage OEM recalls, service bulletins, and related repair reimbursements. • Resolve claim disputes with OEMs, dealers, and suppliers. • Analyze failure trends to support asset specs and supplier performance. • Drive improvements that reduce cycle times and parts costs. • Partner with Finance to track recoveries and report financial impact.
Education & Experience

• 3+ years in warranty recovery, fleet procurement, or maintenance operations in commercial trucking.
• Strong technical knowledge of heavy-duty systems, diagnostics, and OEM warranty programs.
• Proven success in high-value warranty recovery in multi-shop fleet environments.
• Experience with fleet/enterprise systems such as TMW, SAP, Oracle, or Decisiv.
• Skilled in negotiation, vendor management, and analytical reporting.

• Knowledge of DOT/FMCSA Part 396, EPA emissions standards, and telematics platforms.

• Hybrid role with 15-25% travel to vendors, OEMs, and maintenance terminals.
• Regular time in shop environments working directly with technicians.

• Mix of office and shop-floor activity.
• Ability to lift up to 40 lbs as needed.
• Frequent walking; occasional bending, kneeling, or reaching during inspections.
• Adequate hearing and vision to assess equipment.