Culligan is currently seeking an individual experienced in customer-focused positions to act as an Office Manager. This position reports to the General Manager of the dealership and is responsible for the management of all office staff. The Office Manager will oversee daily office operations for the branch and assist with administrative tasks. This position will implement policies and procedures to ensure efficient and effective customer service that exceeds the expectations of the customer.
Responsibilities include implementing and maintaining office policies and procedures, handling confidential and sensitive information with discretion, directing and supervising daily operations for office staff, managing accounts payable and accounts receivable for the branch, assisting General Manager with month end close process for the branch, coaching and counseling employees and addressing performance issues in a timely manner, responding promptly to all customer inquiries, including any negative customer situations, communicating with customers and vendors on daily administrative operations, maintaining an organized and clean office that is welcoming for employees and customers, managing office supplies inventory and placing orders as needed, and completing any other responsibilities as assigned.
Qualifications include 3-5 years of office management experience preferred, an associate or bachelors degree in Business or a related field preferred, proficiency in Microsoft Office programs, specifically Excel, Outlook and Word, strong communication and customer service skills, and excellent organizational skills and ability to multitask.
About Culligan: As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Headquartered in Rosemont, Illinois, Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.