Hotel Equities - - Responsibilities: Supervise set-up and service staff to ensure timely and accurate room setup of food and beverages according to client specifications; Greet guests upon arrival and maintain a visible presence throughout the event; resolve guest complaints and answer questions to ensure customer satisfaction; Hire banquet staff as needed to maintain adequate staffing levels; coach and counsel team members regarding their career and personal development; conduct performance evaluations and provide feedback; Train banquet staff in proper setup, serving, and cleanup procedures; Guide the team to consistently meet or exceed the standards set by the hotel