FedEx - - Responsibilities: Provide clerical support to management and operations including photocopying, filing, faxing, emailing, and answering telephone; Review, research, and/or enter data in systems to support functional area; Compile data and provide regular and ad hoc reports to management; Serve as frontline customer service to resolve or escalate inquiries; Assist with Business Control Self Assessment (BCSA) data retrieval for audit review