Job Details

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Client Access Specialist in United States.

This role offers an exciting opportunity for a motivated professional to be the first point of contact for families seeking transformative autism care. As a Client Access Specialist, you will drive lead qualification, engagement, and education, ensuring prospective clients experience a seamless and supportive journey. You will work in a fast-paced, target-driven environment, balancing outreach volume with personalized communication. Collaboration with cross-functional teams is essential to optimize the client experience and achieve performance goals. Success in this role directly impacts client satisfaction, enrollment, and overall organizational growth. Strong communication, organization, and resilience are key traits for thriving in this position.

Accountabilities:

• Handle inbound and outbound inquiries via phone, text, and email to guide families through the application process
• Qualify leads based on defined criteria such as diagnosis, location, and insurance coverage
• Educate prospective clients about services and support available, ensuring clarity and confidence in next steps
• Maintain accurate, timely records in CRM and track leads from first contact to resolution
• Meet or exceed weekly outreach, qualification, and conversion targets while managing a high volume of leads
• Collaborate with Intake, Welcome Center, and Marketing teams to streamline processes and improve client outcomes
• Participate in ongoing training to refine sales techniques and optimize workflow efficiency

Requirements:

• 2+ years of experience in inside sales, outreach, or call center roles within a performance-driven environment
• Excellent verbal and written communication skills, with the ability to educate and persuade effectively
• Strong organizational abilities and follow-through on multiple tasks simultaneously
• Comfort using multiple systems, including CRM, texting platforms, and VOIP tools
• Bilingual in Spanish and English strongly preferred
• Experience in healthcare, behavioral health, or education is a plus
• Resilient, adaptable, and able to thrive in a fast-paced, goal-oriented environment

Benefits:

• Hourly compensation: $18 - $22, with uncapped monthly bonus potential (top performers can earn $4,800+/year)
• Remote work flexibility across U.S. locations
• Training and professional development opportunities
• Collaborative, mission-driven team environment
• Paid time off, company holidays, and wellness resources
• Supportive work culture prioritizing growth, learning, and impact

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.