Job Details

Customer Service Specialist - Work From HomeAbout UsWe are the worlds only 100% union-label supplemental benefits provider, proudly serving over 40,000 unions and associations worldwide. For more than 60 years, weve specialized in delivering supplemental and permanent benefit solutions to hardworking families who depend on us for financial protection and peace of mind.Position OverviewWe're seeking motivated, service-oriented individuals to join our remote team. Youll work directly with union members who have requested benefits information helping them understand their options and guiding them through the enrollment process.Key ResponsibilitiesManage inbound and outbound calls with prospective clientsSchedule and conduct virtual benefits presentationsEducate members on available programs and coverage optionsAccurately complete applications and related documentationMaintain high service standards and organized client recordsParticipate in ongoing leadership training and developmentQualificationsExcellent communication and interpersonal skillsPositive, energetic, and professional attitudeCustomer service or sales experience (preferred, not required)Basic computer skills and comfort in a digital work environmentTeam player with the ability to collaborate at all levelsLegally authorized to work in the U.S. or CanadaWhat We Offer100% remote work no commuting requiredFlexible scheduling to fit your lifestyleWeekly pay plus performance-based monthly bonusesAnnual incentive trips to destinations like Cancun, the Bahamas, and Las Vegas for top performersClear career growth paths with fast-track promotion opportunitiesIf you're passionate about helping others, eager to grow in a supportive environment, and ready for a career that offers flexibility, growth, and high earning potential apply today and take the first step toward a meaningful future.#J-18808-Ljbffr