Job Details

Change Lives With Recovery Innovations! Our Mission is to empower people on their journey to recovery, helping them achieve their goals, rediscover meaning and purpose in life, and reconnect with themselves and their communities. Our Vision is to revolutionize healthcare by pioneering innovative solutions that gobeyond behavioral health, empowering people to thrive in the communities where they live, work, and play. Join a groundbreaking team at the forefront of Peer-Powered Support, empowering individuals on their journey through mental health and substance use challenges! Be part of something bigger-together, we can change lives and create lasting hope!

Position: Human Resources Coordinator

Job Type: Full-Time; Non-Exempt

Shift Details: Monday-Friday8:00AM-5:00PM

Work Location: Remote

Salary/Hourly Wage: $25.00 - $28.85/hour

Specialties / Licenses or Certifications:

Summary of Job: The HR Coordinator is responsible for supporting employee file integrity and non-licensed credentialing while ensuring continuous compliance with organizational, regulatory, and accreditation standards. This role serves as a key partner in maintaining audit readiness across the employee lifecycle, with direct involvement in internal and external audits, including Medicaid, Medicare, and standards set by The Joint Commission.
The HR Coordinator ensures all employee documentation is accurate, complete, and compliant, and supports timely preparation and response to audit requests. This position plays a critical role in identifying compliance risks, resolving discrepancies, and strengthening processes to support regulatory adherence and operational excellence. Through collaboration with HR, Operations, and leadership, the HR Coordinator helps drive a culture of accountability, ensuring that employee records, credentialing requirements, and compliance practices consistently meet both internal standards and external regulatory expectations.

Essential Duties and Responsibilities:

1. Compliance Support:
   • Support the credentialing lifecycle for current employees, ensuring all non-licensed credentials, certifications, and compliance requirements are obtained, tracked, and maintained in accordance with organizational, regulatory, and contractual standards.
   • Maintain proactive and timely communication with employees and leadership to ensure all credentials and compliance requirements remain current, valid, and audit-ready at all times.
   • Monitor and stay current on federal, state, Medicaid, Medicare, and accreditation requirements, including standards set by The Joint Commission, to ensure continuous compliance with contract and regulatory obligations.
2. Audit & Regulatory Readiness:
   • Conduct comprehensive and routine employee file audits, ensuring accuracy, completeness, and compliance with internal policies as well as external regulatory and accreditation standards.
   • Support and maintain Medicaid and Medicare audit readiness, ensuring documentation, credentialing records, and employee files meet payer requirements and withstand external review.
   • Serve as a primary point of contact for internal and external audits, including Joint Commission surveys, payer audits, and regulatory reviews, ensuring timely coordination and professional communication with auditors.
   • Prepare, organize, and submit audit documentation, reports, and responses, ensuring all materials are accurate, complete, and delivered within required timelines.
3. Issue Resolution and Continuous Improvement:
   • Identify, investigate, and resolve discrepancies or deficiencies uncovered during audits, partnering closely with HR, Operations, and department leadership to implement corrective actions and prevent recurrence.
   • Contribute to the development, enhancement, and enforcement of compliance processes, audit protocols, and standard operating procedures (SOPs) to strengthen organizational readiness and reduce risk.
4. Risk Mitigation:
   • Assist in compliance-related investigations, including employee concerns, policy violations, or regulatory inquiries, ensuring proper documentation and alignment with organizational standards.
   • Ensure adherence to Recovery Innovations' compliance framework, including the Code of Conduct and Conflict of Interest policies, while promoting a culture of accountability and regulatory excellence.
5. Additional Duties:
   • Performs other related duties as assigned.

Your well-being and success are our priority at RI-explore our benefits and discover how we invest in YOU every step of the way! As an innovative leader in behavioral health care, we are committed to supporting our teams through a comprehensive benefits package. This includes competitive health, dental, and vision insurance, as well as access to mental health resources and wellness programs. We offer a strong retirement plan with company matching and generous paid time off to support work-life balance. In addition, we provide ongoing opportunities for professional development and training to help you advance in your career. We value the contributions of our team members and are dedicated to fostering a supportive, inclusive environment where you can thrive both personally and professionally.

Job Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

1. Education/Licenses:
   • High School Diploma or equivalent required; Associate's or Bachelor's degree in Human Resources, Healthcare Administration, or related field preferred.
2. Experience:
   • Minimum of three (3) years of compliance and audit experience within healthcare.
3. Skills:
   • Excellent computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
   • Strong data entry skills with a high level of accuracy and attention to detail.
   • Experience working within HRIS systems and maintaining employee records preferred.
   • Effective verbal and written communication skills.
   • Strong interpersonal and customer service skills, with the ability to support employees and leaders professionally.
   • Excellent organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.
   • Strong attention to detail, particularly in audit preparation and documentation accuracy.
   • Ability to maintain strict confidentiality and handle sensitive information in accordance with HIPAA and organizational standards.
   • Proven knowledge of employment laws, HR practices, and regulatory requirements.
   • Understanding of audit processes, compliance standards, and documentation requirements within healthcare environments.
   • Ability to support audit readiness by maintaining accurate, complete, and compliant employee records.
   • Ability to maintain a high level of professionalism and confidentiality at all times.
   • Ability to work independently and collaboratively within a team environment.
4. Driving Requirements:
   • If driving is required for this position, must meet all requirements outlined in Recovery Innovations driving policy.
   • If not qualified to drive per driving policy, a Non-Driver Attestation form must be signed.
5. Miscellaneous Requirement(s):
   • Travel required based on business need.
   • Must be at least 18 years old unless residing in a state where funder or government regulations set a different minimum age requirement.
   • Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism.
   • We are a Second-Chance Employer
     • Must be able to pass a seven-year background check.
     • Must be able to pass substance abuse testing and/or tuberculous testing (if applicable).
     • Must be able to obtain designated fingerprinting clearance in applicable states.
     • Must be able to pass education verification check.
     • Must be able to pass three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier (if driving is required for this position).

Physical Demands:

May include work close to the eyes and substantial motions of the wrist, hands, and/or fingers. Frequent sitting, standing, walking, handling, finger dexterity; eye-hand-foot coordination, use of corrected vision; color vision; use of auditory senses. May be required to lift up to twenty (20) pounds.

Work Environment

May work in an office environment or behavioral health facility. May have contact with individuals who are agitated and/or confused. Work may include travel throughout the geographic region

ADDENDUM - Arizona
Education Licensure Certification Misc. Requirement Must be 21 years or older

ADDENDUM - Louisiana
Education Licensure Certification Misc. Requirement Must be 24 years or older

Recovery Innovations is committed to providing equal employment opportunities to all individuals. Our hiring practices are based on merit, qualifications, and abilities. We do not discriminate against any employee or applicant on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. We strive to create a workplace where every employee feels valued and respected.

Recovery Innovations is a second chance employer and we evaluate all qualified applicants fairly, including those with criminal histories, in accordance with legal and funder requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed above may vary depending on the nature of your employment with Recovery Innovations.

The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. At Recovery Innovations compensation decisions are dependent on the facts and circumstances of each case.

Pay Range: $25.00 - $28.85 per hour