Job Details

Our client, a leading healthcare support organization, is seeking a Remote CSR Hawaii Residents to join their team. As a Remote CSR Hawaii Residents, you will be part of the Customer Service Department supporting healthcare providers and beneficiaries. The ideal candidate will demonstrate excellent communication skills, adaptability, and a proactive attitude, which will align successfully in the organization.

Job Title: Remote CSR Hawaii Residents

Location: Remote in Honolulu, HI

Pay Range: $19.38

Shift: 7:30am - 4:30pm HST

What's the Job?

• Support Hawaii healthcare providers in enrolling into the state's Medicaid system, ensuring compliance and accuracy.

• Answer inbound calls and process applications, providing clear guidance and support to callers.

• Participate in comprehensive training and shadowing to develop a thorough understanding of program policies and procedures.

• Investigate and resolve complex issues escalated through multiple communication channels.

• Contribute to continuous improvement by providing feedback and suggesting procedural enhancements.

What's Needed?

• At least 6 months of call center experience required.

• Experience in healthcare application processing is preferred.

• High school diploma or GED required, with a minimum of 1 year of relevant professional experience or equivalent education and experience.

• Strong communication and problem-solving skills.

• Ability to work effectively in a supportive team environment and adapt to changing priorities.

What's in it for me?

• Opportunity to work remotely from the comfort of your home.

• Supportive training environment with dedicated trainers and supervisors.

• Engage in meaningful work that directly impacts healthcare access for the community.

• Gain valuable experience in healthcare administration and customer service.

• Join a diverse and inclusive organization committed to your professional growth.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Supplemental Life Insurance

• Short Term Disability Insurance

• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.