Job Details

Who we are:
At Vireo Health, were not just another cannabis companywere a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it.
We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, were building more than a businesswere building a community.As we rapidly expand nationwide, were looking for talented, driven, and passionate people to join us. If youre ready to turn your passion into a career, lets grow the future together.

What the role is about:
We are seeking an energetic and experienced Dispensary Supervisor I to join our team! The Dispensary Supervisor I is responsible for leading the frontline team in day-to-day operations, ensuring exceptional customer service, and supporting retail execution. This role emphasizes mentorship, service excellence, and a hands-on approach to store operations. In the absence of the General Manager and Dispensary Supervisor II, the Dispensary Supervisor I must have the ability to oversee all store operations.

If you are someone who has passion for helping customers and cannabis, then come grow your career with Goodness Growth!

What impact youll make:

• Guide the crew through day-to-day operations with confidence by supporting all Patient Care Coordinators and Customer Service representatives, as assigned by store leadership based on staffing and business needs.
• Mentor new hires and support onboarding like a pro.
• Step up as Manager on Duty when needed.
• Deliver real-time coaching and occasional course-correction to help your team grow.

• Tackle escalated customer/patient concerns with grace and empathy.
• Set the gold standard for servicethen train others to meet it.
• Keep our service game strong and consistent, every shift.

• Keep front of house shelves stocked.
• Assist with product delivery intake as needed

• Ensure smooth, accurate drawer operation every time.
• Approve returns and discounts with integrity.
• Follow proper procedures to keep our cash flow secure.

• Verify IDs, intake info, and track products with precision.
• Utilize POS and inventory tracking systems

• Educate both staff and customers on cannabis strains, products, and consumption methods.
• Owning the sales floor by assisting customers through the ordering process from start to finish.
• Drive sales by encouraging upselling and highlighting current promos.

• Open and close the store.
• Adhere to and uphold all security measures and safety policies.
• Support the dispensary management team in ensuring company standards, compliance policies and Minnesota state regulations are followed.
• Must be able to work a flexible schedule 40 hours a week to include weekends, nights and holidays

What youve accomplished:

• Must be 21 or older.
• Minimum 1+ years of retail leadership or management experience.
• Must be proactive, with a strong work ethic, attention to detail, strong communication, customer service and leadership skills.
• Meet timeliness consistently in fast paced environment and be able to eectively work under pressure.
• Continuously open to constructive, developmental feedback.
• Ability to use standard oce equipment and computer software.
• Must pass all required background checks.
• Must be and remain compliant with all legal and company regulations for working in the industry.
• Requires open availability working days, nights, and weekends. Ability to work fulltime, reliable, responsible, and dependable attendance.
• Candidates must have the ability to stand for extended periods, climb a ladder and to move and handle boxes of products/merchandise (weighing up to 50 pounds) and fixtures throughout the store, which entails lifting, and perform all functions as set forth above.

Why Choose Vireo
Lifes too short to work somewhere that doesnt ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunitywhere science meets creativity, and wellness meets culture.

At Vireo Health, were pioneering the future of cannabis with a team thats as dynamic as the industry itself. Here, youll find a workplace thats collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on peoples lives.

Whether youre cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, youll be part of something bigger. If youre looking for a career thats exciting, meaningful, and full of growth, lets build the future of cannabis together.

A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future
Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do
Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts
Making an Impact: Were committed to education, sustainability, and giving back to the communities we serve.

EEO Statement
Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. www.vireohealth.com

Hourly pay range: $25-27hr. The current schedule operates from Wednesday-Sunday any time between 11am-9pm. Schedule may change depending on the needs of the business.
Competitive benefits offered: (Medical, dental, vision, HSA/FSA Dependent Care, life)

Manager/Supervisor

Salary

$25 - $27 USD per hour
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