Job Details

Job Title: Client Relations Manager

Location: On-site (Fargo, ND; Hybrid after ~6 months)

Industry: Commercial & Multi-Family Services

Employment Type: Direct Hire

Pay: $67,000 – $78,000/year

About the Opportunity:

A rapidly growing organization in the commercial and multi-family services space is seeking a Client Relations Manager to support expansion in the Fargo market. This role is ideal for someone who thrives in a client-facing environment, enjoys building long-term relationships, and has a strong ability to drive business growth.

This is a great opportunity to join a small, growing local team and make an immediate impact by developing client partnerships and expanding service offerings.

Key Responsibilities:

Build and maintain strong relationships with commercial and multi-family clients

Conduct onsite visits and proactively assess and address client needs

Identify opportunities to upsell and expand services within existing and new accounts

Act as the primary point of contact for client communication and support

Partner with internal teams to ensure seamless service delivery

Represent the organization at local events, trade shows, and industry functions

Track and report on client activity, trends, and growth opportunities

Qualifications:

Experience in client relationship management, account management, or business development

Proven ability to generate new business and grow existing accounts

Strong communication and interpersonal skills

Ability to manage multiple client relationships simultaneously

Willingness to travel locally (~50%) for onsite client visits

Valid driver's license required

Preferred Background:

Experience in restoration or related service-based industries

Exposure to commercial or multi-family property management

Experience with event marketing or trade shows

Additional Details:

Standard business hours

Onsite role for the first ~6 months, transitioning to hybrid

Local travel within the Fargo/Moorhead area (~50%)

Small, growing team environment

Why Apply?

Competitive compensation and comprehensive benefits package

Opportunity to join a growing organization with strong market presence

High-impact, client-facing role with autonomy

Collaborative and team-oriented environment

Addison Group is an Equal Opportunity Employer.

We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with federal, state, and local laws. Reasonable accommodations are available for qualified individuals with disabilities upon request.