Job Details

This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary to ensure appropriate care and compliant, accurate patient registration and billing. This position serves as liaisons between patients and Virtual Patient Registration Representatives and Patient Schedulers. They must be able to complete patient checkout, schedule follow-up appointments per the physicians order, and provide patients with cost estimates and itineraries for their upcoming appointments. Key Responsibilities: - Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision. - Obtains copies of insurance cards and other forms of identification, and upd...Patient Access, Representative, Patient, Healthcare, Registration