Job Details

Accounts Receivable Specialist

Schedule: Full Time 80 hours/pay period Monday to Friday 8 a.m. to 4:30 p.m.

Pay Range: $23.00 to $29.00 (hourly non-exempt) based on qualifications, experience, and location.

Why You'll Love Working at Vivie

• Competitive pay with employer-matched retirement and pay-on-demand
• Comprehensive health and wellbeing benefits
• Generous PTO and paid holidays
• Career growth with scholarships, training, and professional development
• Work-life benefits and modern technology that make your day easier

As an Accounts Receivable Specialist, you'll play a vital role in managing billing, claims processing, and collections to maintain a solid revenue cycle across Vivie communities. With a strong focus on accuracy, compliance, and customer service, your expertise will support our mission by ensuring financial operations run smoothly, minimizing outstanding balances, and optimizing cash flow.

As an Accounts Receivable Specialist, you will:

Prepare, Maintain and Report Financial Information to Administration

• Enter, retrieve, and update accounts receivable. Report all accounts receivable account activity to the Accounts Receivable Lead. Generate account receivable financial reports and other operating data for distribution to appropriate staff.

Invoice Charges and Receive Payments and Analyze and Collect Late Accounts

• Generate resident charges, prepare and print monthly statements, submit claims to primary and secondary payers, and other third party payers. Respond to customers' and/or responsible parties' questions or concerns regarding account status and billings. Accept and apply payment to accounts for services to customers. Analyze accounts that have missed payments. Initiate with customer or responsible party a payment plan if necessary. Take collection steps up to and including issuance of cancellation of service notice with the direction and assistance of the Accounts Receivable Lead.

Continuous Improvement

• Actively participate in and implement quality performance in all aspects of job responsibilities and functions. This includes all interactions with residents, staff and visitors. Participate in and promote teamwork. Seek, recommend, and/or implement new methods and means of providing quality service and continuous improvement.

Other Duties as Assigned

• Assist in preparation of revenue budgeting for special reports as assigned. Perform a variety of office clerical functions such as typing, filing, shredding, duplicating, and collating. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.

This job also requires:

• Two years' experience in medical insurance billing.
• Possess excellent communication skills, strong organizational ability, a strong understanding of computer hardware and software applications.
• An ability to handle confidential information, and a strong understanding of the state and federal laws concerning Medicare, Medicaid, and Insurance.
• Ability to meet, interact, and provide customer service to all customers.
• Ability to organize work, set priorities, meet deadlines, and work independently required.
• Must be detail oriented.
• Experience working in a fast-paced environment is required.
• Must complete and pass a state required background study.
• Able to physically perform the duties required by the position.
• Required to have the ability to read, write and speak English well enough to communicate with staff, clients and visitors.

Additional Details:

• Employment Type: Hourly, non-exempt
• Department: Finance
• Leadership Received: Manager of Revenue Cycle
• Division: Shared Services
• Travel Requirements: No
• This role does not include supervisory responsibilities.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.