Job Details

Critical Facility Engineer (Data Center)

BGIS is currently seeking a Critical Facility Engineer (Data Center) to join the team in Harwood, ND.

BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.

Position Summary:

The Critical Facility Engineer is responsible for maintaining important mechanical, electrical and control systems in a critical environment facility. Key job activities include delivering timely and quality client service while providing a sustainable approach to data center systems maintenance. The Critical Facility Engineer demonstrates BGIS values daily in communication with the client and other team members.

Key Duties & Responsibilities:

Client Service Focus

• Maintain a positive and professional working relationship with internal and external clients.
• Complete client service requests in a timely manner.
• Respond to emergency calls.
• Contribute to the completion of other key initiatives as assigned.

Maintain Data Center Systems

• Perform maintenance to ensure the highest level of efficiency without disruption to the business.
• Complete routine maintenance tasks in accordance with BGIS Safety Policy and Procedures.
• Inspect buildings, grounds and equipment for unsafe or malfunctioning conditions.
• Troubleshoot, evaluate, and recommend system upgrades.
• Order parts and supplies for maintenance and repairs.
• Request proposals for outsourced work.
• Monitor vendors and contractors to ensure their work meets BGIS and client standards.
• Accurate and timely completion of work order requests.
• Escalate issues to Critical Environment Facility Manager as needed.

Qualifications:

• Controls, electrical systems, and mechanical troubleshooting.
• Familiarity with PLC controls and industrial automation systems.
• Ability to work independently and manage time effectively.
• Strong problem-solving skills and attention to detail.
• Excellent communication and documentation skills.
• Valid driver's license and reliable transportation for on-site response.

Knowledge & Skills:

• Ability and willingness to travel.
• Provide personal transportation for meetings and job visits away from the office; reimbursed.
• High School Diploma or equivalent.
• Two years' experience in similar working environment with HVAC or Electrical knowledge helpful.
• One-year experience in specific Critical Environments position.
• Working knowledge of mechanical, electrical, and life safety systems and equipment typically used in critical environments.
• Excellent verbal and written communication skills with client service focus to maintain professional relationships.
• Ability to work both individually and contribute positively to teamwork.
• Critical facility procedure use and development.
• Time Management focus to prioritize and complete work in a timely basis.
• Knowledge of Microsoft Office Suite including Word, Excel and Outlook preferred. SharePoint and Power BI experience is a plus.
• Navigation, operating experience and understanding of Computerized Maintenance Management Systems, Building Automations Systems, Emergency Power Monitoring Systems and Fire Alarm Systems.

Physical Demands & Work Environment:

• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.
• Cognitive skills required to work in a critical facilities environment include ability to maintain focus, communicate clearly and concisely, respond quickly to requests, follow established processes, and ability to complete tasks within targeted time frames to minimize risk of outages or damage to buildings and high value equipment.
• Ability and willingness to travel regionally.
• Current valid driver's license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement.
• Physical ability to walk jobsites in uneven terrain.
• Working at heights training/certification preferred.
• Respond to off hour emergency calls.

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to, employment, advancement, assignment, and training.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.

This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.

A candidate's salary offer is determined by various factors including, but not limited to, relevant work experience, knowledge, skills, abilities, education, certifications, licenses, and location.

BGIS offers a comprehensive benefits package including medical, dental, vision, prescription coverage, health savings account, flexible spending account (both healthcare and dependent), 401(k) with a Company match, Paid Time Off, paid company holidays, short term and long-term disability, life insurance, employee assistance program, tuition reimbursement, paid parental leave, gym membership discount and team member referral bonus.

Our dedication to the principle of pay equity is steadfast. We believe in equal pay for work of equal value