Job Details

Rental Associate Position at Acme Equipment

Acme Equipment in Fargo, ND is looking for a Rental Associate to join our dedicated team. Do you thrive in a work environment where you're always on the move? Are you a problem-solver who provides excellent customer service? Would you like to work for a stable, growing, family-owned company that values hard work? If so, it's time to do your best work with Acme Equipment.

Schedule: Full-time hours (40 hours/week) during our hours of operation, Monday - Friday and rotating Saturdays.

Why Work at Acme Tools?

At Acme Tools, we believe in rewarding our team for their hard work and dedication. In this role, you'll enjoy a competitive starting wage along with a comprehensive benefits package, including:

• Generous PTO from Day 1
• 6 Paid Holidays
• Employee Discounts
• Medical, Dental, and Vision insurance plans
• Medical and Dependent Care Flexible Spending Accounts
• Traditional and Roth 401(k) plans with company matching
• 100% company-paid Group Life Insurance
• Accident, AD&D, Cancer, and Critical Illness supplemental insurance programs
• Additional Voluntary Life Insurance
• 100% company-paid Short and Long-term Disability Coverage
• A Supportive and Collaborative Work Environment where your contributions matter

Your Day-to-Day:

As a Rental Associate, you balance customer service and equipment management. Your responsibilities include:

• Identifying customer needs to correctly recommend the right tool or equipment
• Creating, modifying, and closing customer contracts accurately
• Loading, unloading, and organizing rental equipment around the yard
• Communicating professionally with customers via phone, email, and in person
• Instructing customers on tool and equipment safety, operation, loading, and unloading
• Inspecting tools, equipment, and trailers for damage and reporting repairs needed
• Recording hours and fuel levels upon rental and return
• Creating and closing service work orders on the computer
• Troubleshooting equipment issues for customers in person and on the phone
• Cleaning and maintaining tools and equipment
• Conducting daily inventory reports for tools and equipment inside the store and outside in the yard
• Scheduling ongoing maintenance to keep equipment in good working condition
• Conducting regular maintenance and minor repairs on various rental equipment (changing fluids, replacing filters, ignition replacements, changing hydraulic lines, and replacing starters and alternators)
• Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity
• Completing related tasks as assigned

Qualifications:

• Valid Driver's License with a clean driving record
• Ability to work Saturdays
• Computer skills and ability to learn new software
• Strong communication skills
• Willingness to work indoors and outdoors in all seasons
• Ability to lift up to 70 lbs.
• Ability to sit, stand, and walk for the majority of your shift
• Ability to push, pull, squat, bend, and reach throughout your shift

We'd Love if You Have:

• Mechanical aptitude
• Previous experience operating equipment
• Customer service experience
• Tools and equipment knowledge

About Acme Tools

For over 75 years, Acme Tools has been a trusted source for tools and equipment throughout North Dakota, Minnesota, Iowa, and online by serving contractors, woodworkers, and DIY enthusiasts top-quality tools from the best brands. In 2013, Acme Tools expanded our line of construction and landscaping equipment through a new division, Acme Equipment. As a family-owned business, we are employee-centric and growth-minded, offer a family-friendly work environment, and actively engage in our community. We are proud to offer a work environment where employees take pride in their work and can see their direct impact on the company.

Why Acme Tools?

Build your career with a company that takes pride in its customers, its products, and its people. Apply today at www.acmetools.jobs to start your rewarding career with Acme Tools!

Acme Tools is an equal opportunity employer.