Job Details

Job Position: Medical Receptionist

Location: Moorhead, MN 56560

Pay Rate: $18.00/hr

Shift: Monday-Friday 8am-5pm; occasional Saturday 8:30-12:30

Type: Full-time - when necessary - 32-40 hours/week

Temp-to-Hire

Benefits: As part of our commitment to employee well-being, Preference Employment Solutions offers Minimum Essential Coverage (MEC) health plans for both individuals and families. Our plans provide essential healthcare benefits at an affordable cost, ensuring you have access to the coverage you need while working with us. Once a direct employee, company covers 50% of health insurance, dental insurance and an HSA available. IRA available after 90 days.

Description: Wellness facility in Moorhead providing chiropractic and multidisciplinary healthcare clinic looking for someone who is bubbly and happy to join their team in the Chiropractic Front Desk Coordinator position. In this fast-paced setting, employees interact daily with patients, providers, insurance companies, and other healthcare professionals while maintaining a high level of professionalism and confidentiality. They strive to foster more of a "family" team feel within their organization. Responsibilities are shared with another front desk coordinator.

Position Summary
The Chiropractic Front Desk Coordinator is responsible for creating an exceptional patient experience while ensuring the efficient daily operation of the chiropractic clinic. This position serves as the first point of contact for patients and is responsible for scheduling, patient registration, insurance verification, payment collection, communication, and administrative support.
The ideal candidate is organized, detail-oriented, customer-focused, and able to multitask in a fast-paced healthcare environment while maintaining confidentiality and professionalism.

Essential Duties & Responsibilities
• Welcome patients in a professional and friendly manner.
• Answer incoming phone calls promptly and courteously.
• Schedule, reschedule, and confirm patient appointments.
• Check patients in and out.
• Maintain accurate patient demographics.
• Verify patient identity and insurance information.
• Provide exceptional customer service.
• Resolve patient concerns professionally.
• Maintain a clean and welcoming reception area.

Daily Responsibilities
• Open clinic as assigned.
• Prepare front desk for the day.
• Review provider schedules.
• Confirm appointments.
• Maintain reception cleanliness.
• Complete closing procedures.
• Secure confidential information.

Knowledge & Skills
• Excellent customer service skills
• Strong communication skills
• Professional telephone etiquette
• Computer proficiency
• Electronic Health Record experience preferred
• Insurance verification knowledge
• Medical terminology preferred
• Ability to multitask
• Strong organizational skills
• Time management
• Detail oriented
• Problem-solving abilities
• Professional appearance
• Positive attitude
• Ability to work independently and as part of a team

Qualifications
• High School Diploma or GED REQUIRED.
• EMR, Scheduling, and computer proficiency REQUIRED.
• Customer service experience REQUIRED.
• Reliability and excellent work attendance a MUST.
• Chiropractic office experience preferred.
• Medical office education preferred.
• Chiropractic office experience preferred.
• Medical office experience preferred.
• Insurance verification experience preferred.

How to Apply:

Contact: Tyia
Email: tyia@pesfargo.com
Phone: 701-293-6905
Or apply online

Preference Employment Solutions is a local employment company successfully assisting job seekers for over 30 years! We are FREE and CONFIDENTIAL. Preference Employment Solutions is an equal opportunity employer.