Job Details

Office Support SupervisorOhnstad Twichell, one of North Dakota's oldest and largest law firms, is seeking a full-time Office Support Supervisor. This is an excellent opportunity for an organized, detail-oriented professional with strong customer service and leadership skills who enjoys working in a fast-paced environment and supporting both clients and staff.In this position, you will supervise the Reception/File Management team while serving as an integral part of the firm's Administration Department. You will help ensure our clients receive excellent service, oversee the management and organization of firm files, support the firm's marketing efforts, and administer the firm's phone system. This role requires strong attention to detail, excellent communication skills, and the ability to manage multiple responsibilities while providing leadership and support to the team.What You'll DoSupervise and support the Reception/File Management teamEnsuring the team provides professional and exceptional customer service to clients and visitorsOversee the organization, archiving, and destruction of firm filesManage the firm's offsite file storage facility and maintain accurate recordsServe as the firm's phone system administrator, ensuring the phone system and voicemail functions are operating properlyProvide administrative support to the firm's Administration DepartmentAssist with the firm's marketing committee, including preparing meeting agendas and managing social media postsWork closely with attorneys, staff, and administration to ensure smooth day-to-day office operationsIdentify and address operational or customer service needs as they ariseWhat We're Looking ForStrong attention to detail and organizational skillsExcellent customer service and interpersonal skillsPrior managerial or supervisory experienceExcellent written and verbal communication skillsAbility to prioritize, multitask, and work independentlyAbility to handle confidential information with professionalism and discretionStrong problem-solving and leadership skillsAbility to work effectively in a fast-paced professional environmentPreferred QualificationsExperience supervising or managing a teamExperience in an administrative, professional office, or law firm environmentExperience with records or file managementExperience managing social media or assisting with marketing initiativesFamiliarity with office phone systems and voicemail administrationWhy Ohnstad Twichell?Competitive compensationExcellent benefitsOpportunities for professional growth and developmentEncouragement and support for volunteering and community involvementHourly rate starting at $25.00 per hour, depending on experience.Ohnstad Twichell is an equal employment opportunity employer. All qualified applicants are encouraged to apply. Ohnstad Twichell does not discriminate in its recruiting, hiring or employment practices on the basis of race, color, religion, creed, age, sex, pregnancy, childbirth, or related medical conditions, national origin, ancestry, marital status, familial status, disability, sexual orientation, gender identity or expression, military or veteran status, genetic information, status with regard to public assistance, and any other characteristics protected by applicable local, state, and/or federal laws.