Job Details

Maximus is seeking a Call Center Manager to support our OPM - FEHB program. The role is fully remote and requires U.S. citizenship, with a salary range of $75,000–$90,000 per year.

You will oversee daily call center operations, ensure performance metrics, and lead staff training and policy adherence. Ideal candidates have 5+ years in relevant roles, experience with benefits-verification workflows, workforce management, and remote team management, plus the ability to pass a federal background